As regular readers know, I'm 
The best thing I can tell you, is to call Janet Olsen. Who is that? Janet is a fourteen-year veteran of the Weber Grill Hot Line (1-800-GRILLOUT), a fantastic resource for desperate backyard home cooks across America. Today's New York Times has a great little profile of her, and the other women who handle calls from the flustered. The hot line center "fields about 500,000 calls a year and 75,000 e-mails," according to the article. "Most of the time, Ms. Olsen said, the answer is an easy one. People sometimes simply forget to turn up heat. 'You’ll tell the man the answer, and in the background you can hear his wife say, ‘See, I told you so.’"
For the full article, click here, and for another interesting place for advice about grilling, visit Girls at the Grill.com, which is kind of an outdoor, inverse of Stay at Stove Dad.